"MSMEs need sophisticated communications that should be easy to manage and use, and affordable to implement in order to drive efficiency and productivity leading to more informed, faster business decisions that grow revenues and improve time to market," shares Avaya ASEAN Managing Director, Ray Tekse.

The Department of Trade and Industry's data shows that the MSME sector in the country account for 99.6% of all enterprises. This multitude, says Avaya Philippines Country Manager, Edgar Doctolero, are those businesses that are struggling to combat their financing and technology problems.

"From a technology standpoint, there is a need to address how MSMEs are operating," underlines Doctolero.

"Majority of MSMEs do not have their own IT department, IT managers and network managers," he adds. "They must rely on plug-and-play type of systems."

Avaya IP Office 8.1