Avaya redefines communications in Kenya

21.02.2011
Over 70 percent of the largest global banks use Avaya communication systems. The company bridges current communication and collaboration tools with the old with a distinctive and quick to user interface. By embracing forces of change, Avaya Flare Desktop Video Device enables easy access to desktop voice, video, the social media, instant messaging, Web conferencing and a consolidated view of multiple directories.

As applications move from being hardware to software-centric, Avaya has invested on innovating this tool to provide real time business collaboration suite without the need of heavy infrastructure.

Built on an Android operating system platform, Avaya Flare will transform how organizations communicate by providing open, flexible collaboration. Through this, businesses will be in a position to streamline their processes, make faster decisions, and effectively communicate.

The Kenyan market's ways of communication are set to change, from using physical PABXs to virtual architectures. For instance the communication platform is evolving from using packet circuits (Skype), session presence applications (Google Apps) and virtual worlds (twitter). Avaya Flare incorporates all this.

"The continued growth of ICT sector through the expansion of the fibre optic cable, BPO centre expansion programs, eSchool learning programs and construction of digital villages shall spur by using these video and other collaboration tools," says Mr. Hatem Hariri, the Avaya managing director for North, East and West Africa.

The Avaya Flare Desktop Video Device offers a "touch and swipe" user interface that is simple with a singular view of multiple directories, including corporate and personal, Facebook, Twitter and others. The spotlight is the interface that highlights active or in-progress communication and users can flip through to find people they want to collaborate with.