Australians tops in global online banking

14.11.2005
Online customers will consider switching banks if a competitor offers stricter protection against identity theft, according to a new survey.

More than 50 percent of respondents to the Unisys survey said banks should regularly upgrade their security software.

More than 45 percent of Australian account holders bank online; however, only one in five Aussies will pay for secured banking portals.

The research polled more than 8000 men and women in Australia, Brazil, France, Germany, Hong Kong, Mexico, the UK and the US.

Rob Dewar, managing partner of Unisys financial services, said the research shows Australians share one thing in common with other countries polled in the survey: if affected by ID fraud they will move accounts.

"Australians can also do more themselves, though ... the research shows we are less likely to change our PINS regularly and less likely to shred our personal documents," Dewar said.