Asian banks urged to step up fraud protection

30.10.2012
A recent conference on fraud management has put focus on the need to adopt a system-wide business analytics approach to protect bank consumers against fraud. The need is particularly pressing at a time when there are various channels that can be easily exploited, the conference organiser noted.

The fraud management conference sponsored by FICO, a technology provider of business analytics solutions, brought together nearly 30 banking executives from the Asia Pacific region. Among the top of executives in combatting fraud include minimising overall customer impact and operational risk, as well as reducing fast-growing threat of application fraud.

To address some of these concerns, the executives were advised to adopt an enterprise-wide approach to combatting fraud, using new analytics-based system.

Compared to a monolithic approach to protecting customers from fraud, FICO said the enterprise-wide approach can protect customers on each banking channel without disrupting the customer experiences.

"This new approach emphasises strengthening the weakest links in a bank's entire fraud protection system while building towards enterprise protection in a structured, incremental manner," said FICO in a statement.

FICO warned that emerging banking channels, such as mobile banking, has necessitated faster fraud detection. FICOS estimates that in the Asia Pacific region, the incidence of fraud will increase by 10 to 20 percent in 2013.