Anglian Water integrates Sharepoint and LiveLink for new ECM system

18.09.2012
Anglian Water is in the process of migrating over one million documents to its new enterprise content management (ECM) system, which was implemented by Infosys and integrates Open Text's LiveLink and Microsoft's Sharepoint.

It hopes that the new system, dubbed Hawk, will allow each of its 4,500 employees to find and manage information more efficiently, saving each of them one hour per week in wasted time.

"Our old system was just a basic intranet. That went out of date and we had the opportunity to upgrade to Hawk, which by making access to information more effective for our employees, reduces the risk we run as a business," Richard Boucher, Business Change and Strategy Director at Anglian Water told Computerworld UK.

Anglian Water began the project in September last year and went live with the new platform in April. It has kept the old system running in parallel to Hawk in order to migrate documents and information across and has to date migrated approximately 25 to 35 percent of the required data.

"We have go the two systems running in tandem and that has been quite challenging to maintain, but we are carrying out the migration in a phased approach and with a very detailed plan to help with this," said Rachael Butler, programme manager for the ECM project at Anglian Water.

"By April 2013 we are hoping to have decommissioned the old intranet. We have moved over the tip of the iceberg at the moment."